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Cookie Policy

This Cookie Policy was last updated on December 5, 2020 and applies to citizens of the European Economic Area.

1. Introduction

Our website, Malawi Travel (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

Link Policy

If you agree to the conditions stated below please send us an email including your website, url and other relevant information for materials needed for the link. Use of any “Malawi Travel” LOGO is contingent upon your agreement to the following terms:

1. “Malawi Travel” is the sole owner of the “Malawi Travel” Logo which is a trademark registered or pending to be registered in the Netherlands.

Privacy Policy

“Malawi Travel” understands the importance of our customers’ privacy. Our Privacy Policy tells you what information we may collect when you visit our Web site, how we use, share and protect it, what choices you have about how the information is used, and how you can access and update that information.

Scope of our Privacy Policy

This Web site is operated by “Malawi Travel NGO” and we understand and respect and honor our customers’ privacy. Our Privacy Policy tells you what information we may collect when you visit our Web site, how we use, share and protect it, what choices you have about how the information is used, and how you can access and update that information. If you do not agree to this Privacy Policy, please do not use our Web site. This Privacy Policy applies to personally identifiable information collected on the Web site where this Privacy Policy is posted. Certain aspects of this Privacy Policy also apply to the personally identifiable information we collect offline. For purposes of this Privacy Policy, “personally identifiable information” means information that identifies a particular individual, such as name, postal address, e-mail address, and phone number. When other information, such as e-mail newsletter choices, magazine or product purchases, or consumer product preferences, is directly associated with personally identifiable information, this other information also becomes personally identifiable information.  

Information Collection

“Malawi Travel” considers various personal and general identifiable information, see below.

Personally Identifiable Information We Collect

There are many features on this Web site for which no registration is required. However, if you are interested in obtaining information, products or services from Malawi Travel, or in participating in certain activities on this Web site (such as making an online purchase, subscribing to one of our magazines, becoming a member of Malawi Travel, making an online donation to Malawi Travel, or certain special initiatives), you may need to provide us with information about yourself. For example, if you order a product from us, we ask for your name, postal address, e-mail address, telephone number and potentially your credit card number. If you are ordering a product as a gift for another person, we will ask you for that person’s name, postal address and phone number in order to enable us to deliver the gift to the recipient. If you participate in an activity such as a survey or sweepstakes, we may also ask you to provide other types of information such as gender and personal interests, which we may associate with personally identifiable information. In addition, we may combine personally identifiable information that you have provided to us with other information that is publicly available or that we receive from other reputable sources.

Other Information Collected Through Technology

In addition to information you choose to provide to us, we also collect non-personally identifiable information through technology to make our site more interesting and useful to you. For instance, when you come to our site, we collect your Internet Protocol (“IP”) address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet service provider). Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses to collect information regarding the frequency with which our visitors visit various parts of our sites. We may combine this information with personally identifiable information that you have provided to us and/or with other information that is publicly available or that we receive from other reputable sources in order to make our Web site and communications more targeted to your interests. Our Web site may use cookies. Cookies are small text files that are stored on a user’s computer and allow web sites to remember information about users. We use cookies for a variety of purposes to enhance the quality of our Web site. We use transient (also called “session ID”) cookies to provide continuity from page to page. A session ID cookie expires when you close your browser. We also use persistent cookies. Persistent cookies allow our online store and other parts of our Web site to recognize your browser when you return after your first visit to that part of our Web site. Cookies allow us to personalize your return visits to our site and to save you time during certain activities, such as checking out from our online store. You can choose to remove persistent cookies through your browser options. However, if you do so, your ability to use some areas of our site will be limited, such as our shopping cart feature or online games. Finally, our Web site uses a variety of technical methods for tracking purposes, including clear gifs (also known as Web beacons). Clear gifs are small pieces of data that are embedded in images on the pages of Web sites. We use these technical methods to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. These technical methods may involve the transmission of information directly to us or to a service provider authorized by us to collect information on our behalf. We also use these technical methods in HTML e-mails that we send our visitors who have agreed to receive e-mail from us, to determine whether our visitors have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be combined with information that is personally identifiable so that we can make our Web site, and any e-mails you have agreed to receive, more interesting to you.

Third-Party Advertisements

Advertisements that appear on this Web site are delivered to you by our web advertising partner(s), including DoubleClick. Information about your visits to this site, such as the number of times you have viewed an ad (but not your name, address, or other personally identifiable information) is used to serve ads to you. In addition, we share Web site usage information about visitors to our sites with our web advertising partners for the purpose of managing and targeting advertisements and for market research analysis on our site and other sites. None of this information is personally identifiable information. These partners and third-party advertisers who place advertisements on our Web site may also use cookies and Web beacons to collect non-personally identifiable information when you click on or move your cursor over one of their banner advertisements. For more information about DoubleClick, cookies and how to opt-out of the DoubleClick ad serving cookie, please click here. Once you have clicked on an advertisement and left our Web site, our Privacy Policy no longer applies and you should read the privacy policy of the advertiser to see how your personally identifiable information will be treated on its site.

Information Use

“Malawi Travel”  may use your personally identifiable information to deliver the products and services that you request, enhance your experience on our site, provide you with informational and/or promotional materials that you might find interesting, and for internal business analysis and other business purposes consistent with this policy. These uses may generally be categorized as relationship maintenance uses and promotional uses. We describe these uses in more detail below.

Relationship Maintenance Uses

“Malawi Travel” uses your personally identifiable information to maintain and manage your account, deliver services that you have requested, and generally enhance your experience on our Web site. Collectively, we refer to these types of uses as “Relationship Maintenance Uses,” and they include all of the ways in which we use your personally identifiable information to maintain and manage our relationship with you that do not involve sending promotional materials. Examples of Relationship Maintenance Uses include, but are not limited to:

Processing and tracking your membership and subscriptions

Processing and tracking your orders

Providing the services, you request

Contacting you about the status of an order

Sending you surveys

Sending you updates to our privacy policy

Making changes to Web-based features

Promotional Uses

“Malawi Travel” may also use your personally identifiable information to provide you with promotional information about activities, services and products offered by us or selected third parties, including promotional material that you have requested. We strive to select trustworthy, reputable companies who offer high quality products or services of interest to you. (However, you may opt out of receiving promotional communications from us by mail, e-mail, or telephone, as explained below and in the section entitled “Your Choices.” And we will not share your e-mail address with third parties for promotional purposes unless you consent to such sharing by affirmatively agreeing to it). Examples of promotional uses include, but are not limited to – providing you with:

educational opportunities;

promotional materials about “Malawi Travel” products and services;

email newsletters

“Malawi Travel” may provide you with promotional materials by postal mail, e-mail, telephone, or other means. You may opt out of receiving promotional communications from us by mail, e-mail and/or telephone as provided in the “Your Choices” section below, and in the case of e-mail, you can always opt out of receiving subsequent promotional e-mails by clicking on the unsubscribe link that we provide in every such promotional e-mail message. Please keep in mind, however, that when you purchase or request products or services from “Malawi Travel” or our licensees, promotional materials may accompany delivery of that product or service. Any opt-outs that you may make will therefore not apply to these materials because they accompany products or services that you have requested.

Information Sharing and Disclosure

We take very seriously our responsibility to maintain your privacy with respect to your personally identifiable information. We will therefore share that information only with the following entities, and only in the manner described below.

Service Providers 

“Malawi Travel” contracts with other companies to provide certain services on our behalf, including credit card processing, shipping, e-mail distribution, and promotions management. We provide these companies only with the information they need to perform their services, and they are permitted to use the information only for that specific purpose or as required by law, unless any additional use or sharing of the information is separately permitted under another provision of this Privacy Policy.

Legal Purposes; Business Transactions 

“Malawi Travel” may disclose any user or customer information, including personally identifiable information, when we believe that doing so is required by law; may be necessary to protect the property, rights, or safety of ourselves, visitors to our Web sites, or other persons. It may also be necessary to disclose our customers’ personally identifiable information to third parties, such as credit card companies, to help resolve disputes that arise in the ordinary course of business. “Malawi Travel” may also transfer user or customer information, including personally identifiable information, in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.

Aggregate Information (non-personally identifiable) 

“Malawi Travel “may share with third parties aggregated information about you and other visitors to our Web site. When we do this, however, we make any personally identifiable information non-personally identifiable by combining it with information about other individuals or by removing characteristics that make the information personally identifiable to you. We share this information to improve our Web site and develop content and services that we hope will be of interest to you.

Your Choices 

We understand the importance of protecting our customers’ privacy, and we therefore provide you with the opportunity to opt-out of having your personally identifiable information used or disclosed for certain purposes. Receiving promotional communications from “Malawi Travel”, including our Affiliates and our licensees, is optional. If you do not wish to receive promotional communications from Malawi Travel, including our Affiliates and our licensees, please email us. As described elsewhere in this Privacy Policy, it is also optional to allow us to share your personally identifiable information with selected reputable third parties so that they can provide you with promotional communications. If you do not wish us to do so, please send us and email at the address below. You may also use this email address to request us to update or change any of your personally identifiable information, or to request additional information regarding our disclosure of your personally identifiable information to certain third parties for promotional purposes. If you have previously agreed to receive e-mail and/or e-mail newsletters from us, you may use the address and phone number above to notify us that you no longer wish to receive such e-mail and/or e-mail newsletters, or you may change your preferences. As noted earlier in this Privacy Policy, “Malawi Travel” will not share your e-mail address with third parties for them to send you promotional communications unless you have opted-in to such use. If you have previously opted in to such use, you may notify us that you no longer wish to have us share your e-mail address with selected third parties for promotional purposes, or you may change your preferences. Because we plan our communications in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive our communications, please contact us again and we will make every effort to correct the situation.

Links to Other Sites

We may provide links on our Web site to other sites we think you will enjoy. These sites operate independently of “Malawi Travel” and have established their own privacy and security policies. We encourage you to be aware when you leave our site and to read these policies at any site you visit.

Information Security

The security and confidentiality of your information is extremely important to us, and we take several steps to safeguard any personally identifiable information or credit card information that you provide to us. We use data encryption technology to help protect against loss, misuse or alteration of your credit card information. Secure Socket Layers (SSLs) encrypt the credit card information sent between your computer and our database. However, no method of transmitting or storing electronic data is ever completely secure, and therefore we cannot warrant or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with this policy.

Personally Identifiable Information Contained in User Content

Some sections of our Web site may allow users to post or transmit messages, comments, screen names, computer files and other materials. “Malawi Travel” does not monitor such transmissions, and therefore cannot be responsible for any personally identifiable information or other information that may be contained in such transmissions.

Children’s Privacy

Our Web site is a general business audience site, and we do not knowingly collect information about children. Should a child whom we know to be under 14 make known to us his or her personally identifiable information, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personally identifiable information.

Changes in this Privacy Policy

We may amend this Privacy Policy at any time. If we make any material changes in the way we collect, use, and/or share your personally identifiable information, we will notify you by sending you an e-mail at the last e-mail address that you provided us and/or by prominently posting notice of the changes on the Web sites covered by this Privacy Policy. In any event, changes to this Privacy Policy may affect our use of personally identifiable information that you provided us prior to our notification to you of the changes. In case you have questions or wish to send us comments about this Privacy Policy, please email us. This policy was last updated December 5, 2020

Regulations and Terms of Services for Applicants

"Malawi Travel" empowers you in having great experiences. Therefore we only present handpicked proven, trusted and safe businesses on our site.

All participating business' do not only comply with Malawian Laws and Regulations but exceed to the level of international hospitality and safety standards.

1. All venues on Malawitravel.org underwrite the following rules of hospitality.

It is all about you as guest. Your stay is unique, and service is our priority. Our success is in the details and it is up to us to make your day as guest.

2. All venues on Malawitravel.org make sure that their guests are safe.

All facilities reduce the risk of harm in any way

3. All venues on Malawitravel.org comply to the national Corona regulations.

We inform customers and enforce the regulations.

4. All venues on Malawitravel.org act in an environmentally safe manner.

All facilities reduce the use of water, electricity, waste and air pollution.

5. All venues on Malawitravel.org underwrite enactment as a good and responsible employer.                  

Complying to the Malawi Occupational Safety, Health and Welfare Act.

Employees earn at least twice the mandatory minimum wage:  70.000 Malawi Kwacha per month

6. All food/beverage venues on Malawitravel.org underwrite the food/beverage safety rules:

Cleaning – We make sure we wash our hands (20 seconds), clothing, surfaces and   equipment are clean before, during and after cooking and preparing beverages.

Cooking – We make sure our food is cooked (62 degrees for fish and 75 degrees centigrade for meat in the core) throughout to kill harmful bacteria.

Chilling - make sure our foods and beverages are stored at the correct temperature (0-5 degrees centigrade) to prevent growth of harmful bacteria.

Avoid cross-contamination – We prevent the spread of bacteria to surfaces and ready to eat food and drink beverages.

We serve/sell no alcohol to children up to 17 years old and customers that seem alcohol intoxicated.

Inside premises we are smoke free.

5. Car rental and taxi venues on Malawitravel.org comply to the Malawian car security and insurance.

Cars(s) are maintained according to the manufacturer’s specifications. At least yearly check or maintenance of (brakes, (spare) tires, springs, wheel bearings, exhaust, seatbelts, oil, spark plugs, cooling liquids/system) and windows.

Our cars are smoke free.

6. All venues on Malawitravel.org agree the usage of their public pictures, text and film by Malawi Travel for promotional purposes.

Site Terms Agreement

"Malawi Travel" strives to the best of its ability to protect and honor its agreements with members and visitors of its site and has made such available in a fair en equal stand as can be read in the "Acceptance of Terms".

Acceptance of Terms

These Terms and Conditions of Service (the "terms") are a legal and binding agreement between YOU AND "Malawi Travel" governing your use of the site malawitravel.org (the "Site").

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